📧 [email protected] 📞 +1-847-347-6311 🔗 https://www.linkedin.com/in/link/

📚 Bachelors in Information Science, 2002-2006, Visvesvaraya Technological University, India

Professional Summary

A dynamic and results-oriented Engineering Leader with over 18 years of comprehensive experience in leading architecture, design, development, and delivery of innovative technology solutions.Has a proven track record in building and launching multiple digital health platforms from scratch, including a pioneering telehealth platform (mobile and web)—an industry first for cancer patients—and several utilization management platforms for efficient prior authorizations.Excels in managing globally dispersed teams, reducing operating costs, fostering collaboration between business and technology stakeholders, and enhancing operational efficiencies.Expert in applying agile methodologies to improve team performance and expedite product time-to-market. Recognized for technical expertise, business acumen, and the ability to build and guide high-performing teams towards achieving outstanding business results.

Core Competencies

Skills

Strategic Leadership: Proven track record in setting up and scaling agile, cross-functional,globally dispersed teams to deliver exceptional business outcomes.

Innovation and Solution Development: Expertise in merging engineering and domain knowledge to craft modern, user-friendly solutions that align with business goals.

Collaborative Leadership: Adept at aligning business and engineering stakeholders towards common organizational objectives through high-impact communication and effective conflict resolution.

Strategic Planning: Proficient in defining and executing engineering strategies that balance short-term needs with long-term goals.

Automation and Ideation: Champion of automation, continually seeking innovative ways to improve processes and efficiencies.

Domains: Healthcare, Insurance, Prior Authorization, Cancer Management, EHR and FHIR integrations, Member, Payer and Provider Experience

Engineering: Microservices, .NET, Angular, React, Flutter, SQL and No SQL DB.

Engineering Tools: Visual Studio, Visual Studio code, Veracode, SonarQube, Logstash, Kibana, Jira, AzureDevOps, Rapid SQL, Control-M, PostMan, SoapUI, DynaTrace, Miro, inRule, Torotise Git, DataDog, App Insights, Lucid, GIT, Okta, Auth0, BrowserStack, Twilio etc.

CX Tools: Zendesk, MS Dynamics 365, Braze, ServiceNow

Cloud: Microsoft Azure, AWS, GCP

Compliance: HIPAA, HITRUST

Security: Penetration Testing, Data Security, Encryption, IAM

Work Experience

Vice President of Engineering (Feb 2022-Present) | Sr Director of Engineering (Mar 2021 - Jan 2022)

Company, Location, USA – (Mar 2021 - Present)

• Oversaw all Engineering - Enterprise Architecture, Engineers, QA, DevOps acting as CTO.
• Ideated, built, and delivered a telehealth platform for cancer - an industry first. Hired, built and motivated a high-performance team that delivered an industry-leading scalable solution supporting over 2 million lives ****within two years of launch. App is rated 4.9 stars on the App store with a NPS of 88.
• Built a highly configurable application, integrating components from <<>>, <<>>, and <<>>, to create an user-friendly application for managing drugs, regimens, and configurations across health plans. This eliminated 99% of configuration errors and simplified real-time configurations across <<>>. Championed development of a new digital health platform for prior authorizations thereby enhancing company’s valuation and improving case processing times by over 50%.
• Transformed the engineering culture at <<>> by introducing upfront solution ideation and design, aligning cross-functional leadership, eliminating decision paralysis, and ensuring alignment on key initiatives across functions. Improved user satisfaction and reduced prod errors by over 90% by improving quality of engineering delivery driven by automation testing. Engagement survey results indicate a high level of engagement within engineering, highly motivated staff, a caring manager, and encouragement of diverse perspectives.
• Ensured that the company met all necessary criteria to achieve HiTRUST R2 certification, demonstrating a commitment to maintaining high standards of data protection and privacy.
• Managed an engineering budget exceeding $5 million, made critical Buy Vs Build decisions for <<>>. Evaluated vendors, initiated onboarding, and managed ongoing relationships.
• Actively participated in rigorous technical due diligence processes, effectively showcasing the company's technical capabilities and robust systems. This pivotal role contributed significantly to the successful acquisition of the company by a private equity firm. Evaluated potential target companies for acquisiton. Supported sales and marketing by participating in RFPs, sales, security and technical evaluation calls.

Sr Engineering Manager

Company**,** Chicago, USA – (Apr 2019 - Mar 2021)